Privacy Notice on Collection

Last Updated: 11/8/2024 

1. About this Notice. This privacy notice sets out how Energy Solutions collects and uses personal information about you in compliance with our obligations under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020. Additional information about your rights under this law can be found at fs.californiainstantrebates.com/privacy-policy. 

We take your privacy very seriously. Please read this notice carefully as it contains valuable information on the personal information that we collect, why we collect it, how long we keep it, and whether it is sold to or shared with third parties. 

2. Personal Information We Collect. We collect and use the following categories of personal information: 

• Identifiers: Such as name, email address, and your contact form submission details.
• Personal information as defined in California Customer Records law: Such as name; 
• Internet or other electronic network activity information: Such as browsing history, search history, and Demographics, IP Address, agents, browsing behavior, session statistics, and transactions. 
• Geolocation data, if engaging the map feature on the website; 
  
  

3. Why We Collect and Use Your Personal Information. We collect and use your personal information for the following purposes: 

• Helping to ensure security and integrity and prevent fraud; 
• Performing services including maintaining or servicing accounts, providing customer service, verifying customer information, and confirming eligibility for the program and helping you find a dealer to purchase equipment from to utilize your rebates; 
• Undertaking activities to verify, maintain, or improve the quality or safety of our products or services; 
• To comply with our legal and regulatory obligations; 
• For the performance of our contract with you or to take steps at your request before entering into a contract 
  
  

4. Whether Personal Information Will Be Sold or Shared. 

We do not sell your personal information or share your personal information for purposes of cross-contextual behavioral advertising. 

5. How Long Your Personal Information Will Be Kept. We will keep your personal information while you have an account with us or while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary: 

• To respond to any questions, complaints or claims made by you or on your behalf; 
• To show that we treated you fairly; or 
• To keep records required by law. 

We will not retain your personal information for longer than necessary for the purposes set out in this notice. Different retention periods apply for different types of personal information.

When it is no longer necessary to retain your personal information, we will delete or anonymize it.

6. Contact. If you have any questions or concerns about this notice or the information we collect about you, please email [email protected] or call 888-560-2422.